Andy Kozak

Andy Kozak is a Senior IT Service Delivery Manager at Credit Suisse, specializing in high-level service delivery for prominent enterprises such as the US Federal Government and Bank of America. With extensive experience in managing large international teams and complex IT projects, Andy has worked across 45 countries and collaborated with industry leaders including Apple and Intel. An adjunct professor at Capella University, Andy also holds multiple advanced degrees including an MBA and is 75% through a Doctor of Business Administration in Information Technology. Previously, Andy has held significant roles at organizations like Dell and IBM, consistently driving process improvement and quality outcomes.