Anna Mensh holds a Bachelor of Science in Mathematics and Computer Science from Saint Joseph College, obtained between 1996 and 1999. Anna's professional experience includes roles at EMC from May 2006 to September 2008, where Anna served as a Senior Support Engineer, Consultant Serviceability Engineer, and Principal Serviceability Engineer. In these positions, responsibilities included performing serviceability testing for new product versions, ensuring user-friendly documentation, conducting root cause analysis of service requests for Smarts Products, and engaging directly with product users during customer events. Anna also worked as a System Administrator at Micromuse from 2001 to 2002.
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