Bala Baskaran is a Customer Success Manager at Dell Inc., where they lead efforts in customer retention and growth, managing an annual recurring revenue of approximately $35M USD. With over 20 years of experience in service delivery, they have expertise in application development, operational support, solution architecture, and program management. Bala has previously held positions at Wipro Limited and TCS, where they focused on automation and IT service management. Currently pursuing an MBA in Strategic Leadership at Amberton University, Bala is dedicated to enhancing customer success through best practices and innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices