BINGQIAN

Bingqian, Crystal Han is a highly organized and focused consultant in Quality Management Transformation at Dell Technologies, bringing 19 years of experience in IT and 2 years in customer service and sales across the UK, Middle East, and Asia. They have a proven track record in project management, people management, and operational excellence, and have held various significant roles at companies including Hewlett-Packard and Fuji Xerox Global Services, achieving notable performance improvements and customer satisfaction metrics. Crystal is ITIL certified, PMP trained, and bilingual in English and Chinese, with a strong commitment to personal and professional growth. They hold a Bachelor of Science in Computing Science from Staffordshire University and a Higher Diploma in Information Technology from Fudan University.