Brian Miller is a seasoned IT professional with extensive experience in technical support and customer service. Currently, as a Field Tech Services Senior Associate and Team Lead at NTT DATA since November 2016, Brian diagnoses and resolves issues for client groups while remaining current on supported software and hardware. Previously, Brian worked at Dell as a Deskside Support Technician since December 2015, where strong performance led to supporting over 1,000 users with in-person assistance and troubleshooting. Brian's career began at Inergex, where roles included Service Desk Analyst and Desk Side Technician from September 2005 to April 2012, focusing on delivering high customer satisfaction through effective issue resolution.
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