Carol Irwin

Strategy & Operations Lead, Customer Solution Centers

Carol Irwin has extensive experience in strategy and operations, currently serving as the Strategy & Operations Lead for the Customer Solution Centers at Dell EMC since March 2005. In this role, Carol focuses on critical initiatives in strategy, operations, and communication, leading a global operations team to enhance customer support and drive process improvements. Previous experience at Dell includes program management and leading communication initiatives for various programs and events. Prior to Dell, Carol worked as an Office Administrator at Compliance and Risks and as a Personal Assistant to the Managing Director and CTO at NETg. Carol holds a Bachelor's Degree in History and French from Mary Immaculate College, Ireland.

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