Carolina Eberhart

Carolina Eberhart possesses a strong background in application management and support, having held various roles at Dell and SAP from 2015 to 2021. At Dell, Carolina served as an Application Management Analyst, focusing on sales application monitoring and incident resolution, and progressed to roles including Problem Manager, where Carolina led root cause analysis for major incidents. Carolina also contributed as a Product Owner at SAP, providing cloud support and ensuring effective communication between customers and development teams. Academic qualifications include a Bachelor's degree in Technology and a postgraduate degree in Big Data, Data Science, and Data Analytics from Unisinos.