Ciro Machado is a multi-certified IT professional with over two decades of experience in technical support, data center operations, and enterprise infrastructure. Ciro has worked at Dell Technologies since 2019 as a Proactive System Maintenance Senior Engineer, focusing on delivering proactive support for enterprise clients. Prior roles include senior positions at Dell EMC and Trevisa Investimentos SA, where Ciro managed IT operations, led technical support teams, and drove infrastructure modernization initiatives. Ciro holds two MBAs in Project Management and Process Management, along with a technical diploma in Data Processing and a degree in Computer Networks.
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