Colin Ferguson is a seasoned information architect with extensive experience in implementing enterprise content creation, management, and delivery platforms. Currently serving as a Consultant Information Architect at Dell Technologies, Colin leads initiatives to standardize product specifications and transform technical support knowledge management. Previously, Colin held senior technical writing roles at companies such as NMS Communications, Voxware, and IBM, where they contributed significantly to documentation processes and product development. Colin earned a BA in History from Rutgers, The State University of New Jersey-New Brunswick.
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