Dell Technologies
Craig Didier is an experienced leader in customer success and services presales platform development with over 23 years at Dell Technologies, currently serving as the Head of Customer Success and Services PreSales Platform Development. Didier manages product management, engineering, and delivery across multiple product lines and teams. Previously held roles include Director of Operations and Chief of Staff for Dell Digital Services, overseeing operations, strategy, and portfolio management, as well as Services IT Integration Lead, directing mergers and acquisitions IT integration for a significant services business. Prior to Dell, Didier served in the US Navy as a Submarine Officer, taking roles such as Director of Submarine Surveillance Equipment Programs and Tactics Instructor. Craig Didier earned a BS in Chemical Engineering from Kansas State University.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.