Crystal Smith

Crystal Smith has extensive experience in bilingual customer support and sales, currently serving as a Bilingual Sales Coach for Small Business at Dell since February 2024. Previously, Crystal worked at Dell Technologies in various bilingual inside sales roles from November 2021 to February 2024, providing support for large opportunities and customer accounts. Prior experience includes a Bilingual Customer Support Representative role at The Hillman Group and at Stanley Black & Decker, where responsibilities involved managing customer inquiries and facilitating order processing. Crystal's earlier career includes a position at TAB, focusing on bilingual customer service and inside sales, showcasing a strong ability to communicate effectively in both English and French. Crystal holds a degree in Legal Administrative Assistant/Secretary from Durham College.