Daniela L.

Daniela L. is an experienced professional with a strong background in customer service and project management across various sectors, including travel and technology. Daniela has held positions at major companies such as American Airlines as a Reservation Sales Representative and Team Leader, where responsibilities included managing reservations, customer inquiries, and team compliance. Currently, Daniela works as an Analyst in Project/Program Management at Dell Technologies, providing operational support and addressing process inefficiencies. Daniela's educational qualifications include a Bachelor’s degree in Tourism, an MBA in Marketing, and ongoing studies in Human Nutrition. Additionally, experience as a Travel Agent and English Instructor highlights skills in client consultation, lesson planning, and effective communication.