Danny Rolls is an experienced professional in customer service management with a strong background in the technology sector. At Dell EMC, Danny served as Director of Customer Service for the Southwestern United States, overseeing teams of engineers, and held roles including Interim Director for Southern California and Phoenix, and Director of Escalation Management, which involved managing customer escalations across the Western United States. Currently, Danny operates as Senior Manager of Customer Success at Dell Technologies. Previous experience also includes managerial roles at EMC Global Services, focusing on scheduling, dispatch, and customer service. Danny holds a Bachelor of Arts in Public/Applied History from Salem State College.
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