David Baker

David Baker is an accomplished professional with extensive experience at Dell Technologies, serving as Director in the Client Support Services Operational Excellence organization since November 2005. Key responsibilities include leading the Global Remote Services Excellence team and overseeing business continuity, governance, and cross-functional support. Prior roles at Dell encompass Senior Manager positions in various organizations focused on transformation, standardization, and project management, as well as significant contributions through project intake governance and execution. Earlier experience includes project management and technical support roles, with a proven track record in cost reduction and process improvement. David holds a Bachelor of Science degree in Computer Engineering from Glasgow Caledonian University.