David Tsai is an experienced operations and service delivery senior leader with over 18 years of experience managing operations from small business ownership to global call center management. They have worked with companies like Dell, where they held various management roles, focusing on operational efficiency and team development. David is known for their expertise in ITIL and PMP methodologies, strong communication skills, and ability to build high-performing teams. They also owned T Spot Drinks Co., successfully generating significant revenue while managing all operational aspects. David earned a Bachelor of Science degree in Chemical Engineering from Texas A&M University.
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