David West is a metrics-driven Senior Software Engineer at Dell Technologies with over 10 years of experience in the tech industry. Previously, they served as an IT Operations Engineer at General Motors and played a vital role in managing infrastructure for warehouse distribution centers. David's educational background includes a Master of Business Administration in Systems Engineering from the University of Maryland Global Campus and dual Bachelor's degrees in Informatics from Indiana University Bloomington. Their career highlights include spearheading significant reductions in user-related incidents and utilizing scrum methodologies to develop comprehensive product roadmaps.
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