Diego Silva is a seasoned leader with over 24 years of experience in the technology industry, specializing in service delivery and digital transformation. Currently, as the Director of Service Delivery at Dell Technologies, they oversee strategic operations across LATAM, focusing on driving operational excellence and enhancing customer experience. Diego's background includes roles at Controles Empresariales and HP, where they managed critical escalations and developed infrastructure solutions. They hold multiple degrees, including an MBA and a Master’s in Marketing and Sales Management, reflecting a strong commitment to continuous improvement and innovation in technology.
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