Donna Barron is a ServiceNow Business Analyst Advisor at NTT DATA Services with extensive experience in business systems analysis and process improvement. Previously, Donna served as a Senior Internal Auditor at Blue Cross & Blue Shield of Rhode Island and held various roles at Dell, including IS Audit Lead and Account Service Manager. Donna's expertise encompasses incident, problem, change, and configuration management, and they have successfully managed services for over 400K client systems. Currently, Donna is pursuing a Bachelor of Business Administration at Johnson & Wales University after earning a BA in Management.
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