Doug Silva

Problem Management Senior Manager

Doug Silva possesses extensive experience in electronic technology and IT support, having worked at renowned companies such as General Motors and Dell Technologies. At General Motors, Doug contributed to significant productivity improvements in the Paint Shop through programming and supporting robotics and programmable logic controllers. Doug's role at Petrobras involved gaining skills in maintenance and analysis of electrical equipment. At Dell Technologies, Doug advanced through multiple roles, ultimately becoming the Team Lead for the Americas Problem Management team, where contributions included process improvements and mentoring team members. Doug holds a degree in Industrial Automation and a postgraduate degree in IT Management and Governance, complemented by a technical qualification in Electrotechnics.

Location

Canoas, Brazil

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