Earl Frederick possesses significant experience in technical account management and systems administration, with a comprehensive background in IT operations and customer support. Serving in the US Navy from July 1998 to July 2002 as PC3, Earl gained foundational skills in technical services. Earl’s current role as a Federal Technical Account Manager at Dell, beginning in April 2014, involves 24x7 customer account management, coordination of technical resolutions, and collaboration with account teams to ensure effective life cycle management of Dell solutions. Prior to this, Earl held positions as a Storage Analyst and Systems Admin, demonstrating a commitment to customer support and technical problem-solving. Earl completed coursework in History at Middle Tennessee State University and studied Computer and Information Sciences at Austin Community College.
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