Edgar Bucaro is a Senior Service Delivery Engineer at Dell Technologies, where they utilize extensive experience with DellEMC products to deliver high-quality service and maintain strong customer relationships. Prior to this role, Edgar served as a Field Support Engineer at Dell EMC from 2013 to 2019, where they managed complex troubleshooting and customer satisfaction initiatives. Edgar's career began as a Sales Support Associate at Best Buy from 2007 to 2013, complemented by a Bachelor's degree in Information Technology from the University of Massachusetts Lowell and an Associate's degree in Computer System Engineering from Quinsigamond Community College.
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