Emil Samovsky is the Director of Customer Experience Engineering at Dell EMC, where they manage multinational teams and oversee post-sale customer support since 2013. With over 20 years of experience in international customer support and IT management, Emil has demonstrated exceptional analytical and problem-solving skills throughout their career. Emil's previous roles include team leadership at Amdocs and principal engineering at LSI Technologies, where they focused on infrastructure design and serviceability features. They hold an MBA and BA from IDC Herzliya and the Technion - Israel Institute of Technology, earned between 2019 and 2021.
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