Fatema Mostafa is a Senior Sales Operations Analyst at Dell EMC since March 2022, where responsibilities include supporting the Renewal Sales Team and managing contract activities related to renewals and installations. Previously, Fatema worked at IBM from September to December 2016 in GTS - Infrastructure Technology Services, where duties involved installing IBM applications and configuring network equipment. Additionally, Fatema had a role in TSS-Operations, addressing customer support requests and verifying contract entitlements. Earlier experience includes working as a Software Developer at ARPU Telecommunication Services in 2012, focusing on client needs analysis and system design. Fatema holds a Bachelor's degree in Network Engineering from The German University in Cairo, earned between 2010 and 2015, and completed IGCSE at Amgad language school from 2007 to 2009.
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