Heather Shaffer is a seasoned Sales Enablement Program Manager at Dell EMC, a position held since June 2010, where responsibilities include training and enablement for the Inside Sales organization, developing curricula for new hires, and collaborating with corporate teams on sales programs. Previous roles at Dell EMC involved project management and sales process support, showcasing strong organizational skills and expertise in Salesforce. Prior experience at TJX Companies as a Merchandise Assistant included managing vendor relations and tracking data for multiple departments. Heather Shaffer holds a Bachelor's Degree in Psychology from Bridgewater State University, earned between 2002 and 2006.