James Walker is an ITSM Service Manager at Dell EMC, where they manage services for multiple clients, including Bank of America and TD Bank. Prior to this, they held various IT service management roles at Dell EMC and worked as a Territory Manager at Sun River Equipment from 1999 to 2007. James began their career in IT at Zions Bancorporation, where they advanced through multiple positions, including IT Service Desk Analyst and Change Manager. They studied Business Administration and Management at Southern Utah University from 1998 to 2001.
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