Jamie Joy possesses extensive experience in technical support and account management, with over a decade at Dell EMC as a ProSupport Plus Service Account Manager, providing post-sales advisory services and data analysis for proactive service improvements. Previous roles include Technical Support Manager II and Team Manager at Dell Inc., where management of technical teams and driving business improvements were key responsibilities. At AT&T Mobility, Jamie held multiple managerial positions, leading high-performing teams, developing processes for government accounts, and supporting CRM software deployment. An Associate of Science in Accounting and Business/Management from Garden City Community College complements Jamie's professional experience.
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