Jeff Griffith

Jeff Griffith has extensive experience in IT systems and operations management, primarily with Dell and its associated partners. Starting at First State Bank of Austin as the IT Systems Deployment, Integration, and Systems Support Lead, Jeff then progressed through various roles at Dell from Application Management Consultant to Director positions, overseeing critical IT operations, incident management, and application management services globally. Notable achievements include forming and leading the IT Operations Availability Command Center, managing 24x7 incident response teams, and ensuring compliance with regulatory standards for Federal Sales and Services. Jeff's comprehensive expertise in problem management, risk management, and operational efficiency has contributed significantly to enhancing IT service delivery in manufacturing and fulfillment environments.