Jihane C.

Jihane C. has a diverse professional background with extensive experience in training and coaching within the tech industry. At Dell EMC from August 2018 to April 2022, Jihane served as a Coach Entreprise, focusing on enhancing booking quality, reducing cancellation rates, and conducting training for new hires. Additionally, Jihane held the position of Lead Trainer, responsible for creating and reviewing training documentation for business units. Prior experience includes roles in order management and customer queries at Dell from July 2004 to December 2008, as well as managing commercial services and trade negotiations at Bourse de Fret from June 2003 to June 2004. Jihane holds a Web Master diploma of New Technologies from the Institute of Information & Communication in Casablanca, completed between 2001 and 2003.