Jim Donovan is the SVP of Services Engineering and Customer Advocacy at Dell Technologies, a position held since 2022. Previously, they served in multiple vice president roles at Dell EMC, including Head of Global Technical Support and Services Product Lead in the Core Technology Division. Jim’s extensive experience encompasses responsibilities in customer success, product support, and service delivery across various technical sectors. They are currently pursuing a Bachelor of Science in Management with a focus on Business Administration and Management at the University of Massachusetts Boston.
Location
Hopkinton, United States
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