Joe Benedetti is a Principal Engineer at Dell, focusing on high-level escalations for backup and archival solutions while also expressing interest in architecture and deployment. They have been with Dell since 2007, previously serving as a Master Engineer in Enterprise Storage, where they handled troubleshooting and training for technicians. Joe earned an Associate's Degree in Information Systems Engineering from San Joaquin Valley College between 1999 and 2001. Prior to their time at Dell, they worked as a Senior Help Desk/Installations technician at Teleflora from 2005 to 2007.
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