Joe Pacheco

Joe Pacheco is a Director of Customer Experience (CX) dedicated to creating measurable value by prioritizing the customer in organizational strategies. Joe has held multiple leadership roles at Dell Technologies, where they emphasized customer advocacy and loyalty through data-driven insights. Joe's previous experience includes positions in sales and marketing roles at Hoovers Inc. and various leadership positions within Dell. Joe earned a BA in Psychology from The University of Texas at Austin and an MBA in Business Administration from Texas State University.