Joel Munoz

Joel Munoz is currently the Account Service Management Delivery Manager at Dell, where they have held various positions since 2009, including Sr. Analyst and Account Service Management Advisor. They also have experience as a Business Process Consultant at London Consulting Group and a Business Analyst Sr. at Dell Services. Educated at Universidad Iberoamericana, Ciudad de México, Joel earned a Bachelor's degree in Computer Systems and Informatics and later pursued a Master's in IT Management from Instituto Tecnológico y de Estudios Superiores de Monterrey, along with several diplomas in project management and business management skills. Joel has held roles in multimedia programming and system development, with additional certifications in project management from PMI.