John Benzon Compares is currently a Quality Lead and Coach at Dell Technologies, where they inspire and empower teams while managing senior engineers in a 24/7 support operation. Previously, they worked in various customer advisor roles at Hollister Co., Argos, and Currys PC World Business, as well as serving as an iPhone Technician in a private setting. Their extensive experience in technical support includes roles as a Storage Technical Support Engineer and Server Technical Support Engineer, where they mentored new hires and resolved complex support tickets.
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