Jonathan Cuevas is an experienced IT professional with a strong background in technical support, software development, and site reliability engineering. At Verio, Jonathan managed a team of six and was recognized for resolving complex server issues and enhancing team effectiveness through quality support. In the role of Tools Ops Developer, Jonathan developed a consolidated customer service tool and improved security through authentication module design. Jonathan's expertise further expanded at Dell EMC, where roles as Consultant IT Infra and Senior Principal Software Engineer involved the evaluation, design, and implementation of monitoring services and tools, significantly enhancing business SLAs. Prior experience includes web development at SEO.com and site reliability engineering at VMware. Jonathan is currently pursuing a B.S. in Computer Science from Utah Valley University.
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