Jonathan Ersland is a Senior Manager in Quality Engineering at Dell Technologies, where they lead global teams to enhance reliability, resilience, and customer experience. With a background that includes roles in customer service, audio/visual technology, and technical support, Jonathan has developed a strong foundation in process modernization and operational excellence. Having earned a Bachelor of Science in Technology Management from Texas A&M University, Jonathan is passionate about empowering teams and simplifying complex challenges to drive quality transformation and leadership best practices.
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