Jorge Plump has extensive experience in IT support and systems management, beginning as an intern at MARKTEC Eletrônica and progressing through various technical roles, including Senior Maintenance Technician at Sul Computer and Support Analyst at One Way Informática. Notably, Jorge has held multiple senior positions at Dell Technologies, including Principal Engineer in Global Support and multiple roles as a ProSupport Engineer focused on Microsoft technologies for LATAM. Jorge's expertise encompasses complex case management, escalations, and providing third-level support for enterprise customers. Additionally, as IT Systems Consultant for the Secretaria da Fazenda do Estado do Rio Grande do Sul, Jorge facilitated a significant migration project for the United Nations, enhancing a large-scale environment with over 2,500 workstations and 90 servers. Educational qualifications include a degree in Electronics from Colégio Santo Inácio and a degree in Systems Information from Faculdade de Tecnologia SENAC-RS.
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