Joseph Browne is currently the Global Customer Experience Director at Dell Technologies, a position they have held following a diverse career at the company that began in 2000. Over the years, they have taken on multiple roles, including Technical Support, Warranty Cost Manager, and Customer Experience Manager, where Joseph significantly improved resolution times for customers. Joseph also holds a Bachelor of Business Studies from University College Dublin and a Diploma in Leading Business Innovation and Digital Transformation from TU Dublin.
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