Jules Potvin is a Senior Manager at Dell Technologies, bringing over two decades of experience in technical support and customer success. They currently lead a team of 22 Technical Account Managers, focusing on critical technologies like VXRAIL and Cyber Recovery. Jules has a notable achievement in spearheading the VxRail TAM initiative, successfully hiring 12 engineers in 15 months, contributing over $3 million in additional revenue. Prior to Dell, they held roles at EMC, including Sr Designated Support Engineer and Critical Response Engineer, where they provided personalized technical support and led troubleshooting efforts. Jules studied at Sheridan College from 1990 to 1993.
Location
Denver, United States
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