Kevin Tan possesses a background in technical support and field services, with experience at Newell Brands and Dell Technologies. At Newell Brands from November 2017 to January 2020, Kevin provided support for approximately 200 users across Canada and the USA, handling issue tracking, troubleshooting, equipment maintenance, and IT inventory management. Currently at Dell Technologies, Kevin has taken on roles as Senior Analyst and Analyst in Field Services, leading installations of technical solutions and employing advanced troubleshooting techniques to resolve complex issues, utilizing independent decision-making to tailor solutions to client needs. Kevin holds a Bachelor’s Degree in Computer Science from McMaster University.
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