KY

Kevin Young

Escalation Manager

Kevin Young is a Product Owner in Infrastructure Managed Services at Dell EMC, where they have been employed since 2015. Previously, they worked as a Service Account Manager and Customer Engineer at EMC from 2004 to 2009, managing client relationships and technical installations. With a solid background in service delivery and account management, Kevin excels in escalation management and technical expertise across various industries, including logistics, finance, and IT. They also served as an IT Administrator at CHEP from 1998 to 2004, further enhancing their technical and relationship management skills.

Location

Sydney, Australia

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