Kushal G. is a seasoned customer service professional currently pursuing an M.Sc. in Instrumentation Technology at the Birla Institute of Technology and Science. They have over 23 years of experience in large multinational corporations, including significant roles at Dell, where they directed services and deployment operations across the APJ region. Kushal has a strong background in services management, presales engagement, and customer satisfaction, effectively leading diverse teams while managing substantial budgets and partner networks. Their expertise encompasses change management and the establishment of service delivery operations to enhance customer experience and operational efficiency.
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