Laura Burke is a Support Engineer and Technical Account Manager with extensive experience in IT support. They worked as a Support Specialist at WebAssign from 2010 to 2012, followed by a role as Lead IT Support Associate at Citrix from 2013 to 2017. Prior to that, they were a Systems Engineer at Lenovo and provided IT support at RTI International from 2000 to 2006. Most recently, they served as a Senior Analyst at Dell EMC from 2018 to 2023.
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