Marco Tapper is a Sr. Technology Service Manager at Dell Technologies, where they leverage extensive experience in technical account management to optimize customer relationships and enhance service delivery. Prior to this role, Marco served as a Technical Account Manager at Dell EMC from 2012 to 2017, where they focused on customer environment stability and proactive initiatives. They began their career at Dell, holding various technical support roles from 2005 to 2006. Marco holds several certifications, including DELL Certified System Expert and VMware Certified Professional, demonstrating a strong expertise in virtualization and data center technologies.
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