Mark Kirklin

Mark Kirklin possesses extensive experience in finance and customer service within Dell Inc. and Dell Technologies. Starting as a Senior Finance Specialist from November 1997 to February 2004, Mark led a team in Accounts Receivable, overseeing substantial financial operations and mentoring staff. Transitioning to customer service, Mark excelled as a Team Lead, managing a call center team focused on warranty returns and addressing escalated issues. From February 2008 to February 2014, Mark served as a Senior Account Support Representative, enhancing order management processes and client relationships. Currently, as a Senior Sales Support Representative at Dell Technologies since September 2016, Mark addresses complex issues within the Dell Federal Sales Segment, ensuring customer satisfaction and operational efficiency. Mark holds a Bachelor of Business Administration from the University of Texas of the Permian Basin, obtained in 1990.