Dell Technologies
Marlene Valardo has an extensive background in account services management and technical support, currently serving as a Senior Advisor at Dell EMC since May 2017. Previously, Marlene held the position of Global Support Manager for prominent financial institutions at IBM from July 2010 to November 2016, where responsibilities included project management and customer advocacy. Prior experience at StorageTek (SUN Microsystems) involved working as a Delivery Consultant, focusing on pre and post-sales support, while earlier roles included Senior Programmer Analyst at Chase Manhattan Bank, managing ATM operations and IT infrastructure projects, and Operations Technical Support at Barnes and Nobles. Marlene earned a B.S. degree from Adelphi University.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.