Maro Ashraf is an Application Support Engineer at Dell Technologies, where they analyze customer issues related to NetWorker Backup and Recovery software. Previously, they worked as a Technical Support Engineer at Orange Business Services, troubleshooting network problems and managing customer support calls. Maro gained experience as a Mechanical Design Engineer at MCV, overseeing manufacturing processes from design to prototype production. They earned a Bachelor's degree in Automation and Mechatronics Engineering from Ain Shams University in 2018, and began their career with internships at iHub and EGYPTAIR.
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