Max Kassler is a seasoned UX Researcher with over 20 years of experience in usability and research, currently serving as a Sr. UX Researcher at Dell Technologies on the Services IT | UX team. They lead all research efforts, conducting studies and presenting findings to improve user experience. Max holds a Ph.D. in Cognitive Psychology from the University of Memphis and has previously held various leadership roles, including Director of Cloud Product at e-MDs and Senior Usability Engineer at Autodesk. Their extensive skill set includes usability testing, prototyping, and user-centered design methodologies.
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