Michael Murphy is a Sr. Director of Professional Services for the Middle East, Turkey & Africa (META) at Dell Technologies, where they focus on enhancing customer satisfaction and operational excellence. Previously, they held various managerial roles at EMC, including Regional Service Director for Turkey, Middle East & Emerging Africa, and Area Service Manager for the Gulf countries. Michael's extensive experience in technical support and operations began with roles such as Customer Engineer and Product Support Engineer at Dell EMC. They hold a Bachelor of Science in Information & Communication Technology and a GEMBA focused on corporate strategy, finance, and operations from SDA Bocconi.
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