Naresh Sampath is a Sr. Advisor in Account Services and Escalation Management at Dell Technologies, where they have been serving since 2015. With over 11 years of diverse experience in IT and BPO industries, Naresh has honed strong operational and people management skills. They are ITIL V3 certified and possess a proven ability to manage high-pressure situations and foster cohesive teams. Naresh has also held positions such as Global Escalation Manager at Dell EMC, Incident Manager at IBM, and Service Delivery Manager at Dimension Data. Naresh earned a Bachelor of Computer Applications degree in Computer Science from Presidency College.
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