Nessrin Shaalan is the EMEA Remote Professional Services Lead at Dell Technologies, bringing extensive experience in program delivery management within the information technology and services industry. They have a demonstrated history of working in various roles, including Project Manager at EMC and Local Delivery Manager at Orange Business Services. Nessrin holds a Licentiate degree in Spanish Language and Literature from Ain Shams University, which they earned in 2008. Their skills encompass service delivery, ITIL, business process improvement, customer satisfaction, and project management.
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